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Privacy Policy

Effective Date: 28JUN2025

SAGE BALANCED HEALTH ("we," "our," or "us") is committed to safeguarding your privacy and complying with all applicable laws. This Privacy Policy explains how we collect, use, and protect your personal and health information in accordance with applicable federal laws including the Health Insurance Portability and Accountability Act (HIPAA), the Texas Medical Privacy Act, and professional medical ethics.

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The terms “you” or “yours” refer to the user of our Website. By using the Website, you consent to the data practices described in this Privacy Policy. If you do not agree to these terms, please do not access or use the Website. 

Information we may collect and store

  • Personal identification information (name, address, phone number, email)

  • Health-related information (medical history, lab results, hormone levels, prescriptions)

  • Billing data

  • Website usage data via cookies and analytics tools

  • Anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, interests and favorites 

What your data may be used for:

  • Delivering personalized bio-identical hormone replacement therapy (BHRT) and other services

  • Coordinating care with licensed healthcare providers

  • Sending appointment reminders and health-related communications

  • Processing payment transactions and maintaining records of purchases

  • Improving our website, programs, products, and services

  • Periodically sending promotions about new programs, products or services, or other special offers from which you may unsubscribe at any time

  • Legal and compliance purposes

We may share your data only as necessary with:

  • Licensed providers and clinic staff involved in your care

  • Third-party laboratories and pharmacies

  • Billing providers

  • Regulatory or legal authorities, when required by law

 

We do not sell or rent your personal health information.

You have the right to:

  • Access and request copies of your medical records

  • Correct inaccuracies in your information

  • Request restrictions on certain data uses

  • File a privacy complaint without fear of retaliation

Changes to This Policy

  • We may change this policy from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this website and this policy periodically and to be aware of any modifications. Your continued use of the website after such modifications will constitute your:

  • Acknowledgement of the modified policies and

  • Agreement to abide and be bound by the modified policy.  Any updates will be posted on this page.

Contact Us

If you have questions about any of this policy or our privacy practices, please contact us at info@sagebalancedhealth.com

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